Orbi Cable Modem with Point Broadband

[SJern03]

We recently moved to an area that provides fiber.  Purchased an Orbi Cable Modem, however cannot seem to get the systems to work together.  I am not a tech person...  I have cable coming from the wiring closet as well as ethernet connection.  I have tried connecting to both with no success.  We are located in Opelika, AL and are using Point Broadband as a provider.  Is there anyone who can direct me on how to successfully set up the CBK40?  

In advance, thank you.

Steve - sjernigan3@me.com

[plemans · Accepted solution]

If you're provider is a fiber provider the cbk40 won't work for you. the cbk40 is for cable internet providers as it has the integrated modem.  

[plemans · Accepted solution]

If you're provider is a fiber provider the cbk40 won't work for you. the cbk40 is for cable internet providers as it has the integrated modem.  

[SJern03]

Thank you... is there a modem you'd recommend?

[plemans]

If your provider is a fiber provider, they can be very specific on what they require or even require using their own. I'd contact them to see what compatible devices they offer or what they list for specific aftermarket compatible devices.