×

Introducing the Orbi 970 Series Mesh System with WiFi 7(BE) technology. For more information visit the NETGEAR Press Room.

Orbi WiFi 7 RBE973
Reply

Orbilogin wifi

cstark42
Aspirant

Orbilogin wifi

I didn't realize NetGears customer service was so bad.  There's no way to send them a message with an issue?  Whenever I go into orbilogin.com, it will work fine for a bit and then only load screens that say it's not connected to the wifi.  I'm connected with my pc via lan, so of course it's not connected to the wifi but I can't change any settings once this happens.  After I close all the tabs and wait a bit, I can proceed normally again until it starts bugging out again.  Any suggestions?

 

Message 1 of 4

Accepted Solutions
cstark42
Aspirant

Re: Orbilogin wifi

Thanks for the replies.  It seems to be an issue with Firefox.  When I tried it with Chrome it hasn't had any issues. 

 

View solution in original post

Message 4 of 4

All Replies
FURRYe38
Guru

Re: Orbilogin wifi

What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?

 

Has a factory reset and setup from scratch been performed since last FW update?

 

What model Orbi do you have? 

Message 2 of 4
plemans
Guru

Re: Orbilogin wifi

Have you tried a different PC? 

How about a different web browser such as firefox, chrome, edge? (you didn't put which you're using so try a different one than you're on)

Have you tried clearing the web browser cache?

Message 3 of 4
cstark42
Aspirant

Re: Orbilogin wifi

Thanks for the replies.  It seems to be an issue with Firefox.  When I tried it with Chrome it hasn't had any issues. 

 

Message 4 of 4
Top Contributors
Discussion stats
  • 3 replies
  • 1531 views
  • 0 kudos
  • 3 in conversation
Announcements

Orbi WiFi 7