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Orbi WiFi 7 RBE973
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2.4G devices not connecting to Orbi Satellite

willspot
Aspirant

2.4G devices not connecting to Orbi Satellite

On firmware V2.1.2.18

I have a few 2.4G devices, all right next to the Orbi Satellite, but they all are connected to the main router instead, which is not close, so they drop off.  Why do they not connect to the Satellite?  Only 5G devices seem to connect to Satellite.  Is there a way to force the connection?  Not sure what to do.

Model: RBK50| Orbi AC3000 High-Performance Tri-Band WiFi System
Message 1 of 4

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DarrenM
Sr. NETGEAR Moderator

Re: 2.4G devices not connecting to Orbi Satellite

Have you tried to enable fast roaming on the devic?e as those 2.4ghz devices are sticking to the main router and not switching.

 

DarrenM

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Message 2 of 4

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DarrenM
Sr. NETGEAR Moderator

Re: 2.4G devices not connecting to Orbi Satellite

Have you tried to enable fast roaming on the devic?e as those 2.4ghz devices are sticking to the main router and not switching.

 

DarrenM

Message 2 of 4
willspot
Aspirant

Re: 2.4G devices not connecting to Orbi Satellite

I have not.  I will give it a try and see what happens.

Message 3 of 4
willspot
Aspirant

Re: 2.4G devices not connecting to Orbi Satellite

Thanks.  Your suggestion looks to have worked!

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