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400 Bad Request message after updating RBR50 firmware to V2.3.1.60

pmainstone
Follower

400 Bad Request message after updating RBR50 firmware to V2.3.1.60

I have just updated my ORBI RBR50 Router to firmware V2.3.1.6. When I log onto the router I am presentred with an "Enable CIRCLE with Disney" pop-up screen. I can see the ORBI menu behind. The pop-up has always been there and I have just closed it in the past. After the update the pop-up appears and whatever I do to remove it, I get a "400 Bad Request" message and I can not access the Router menus.

Help!

Message 1 of 7
CrimpOn
Guru

Re: 400 Bad Request message after updating RBR50 firmware to V2.3.1.60

Is this on the Orbi web interface or on the Orbi "app"?

Message 2 of 7
FURRYe38
Guru

Re: 400 Bad Request message after updating RBR50 firmware to V2.3.1.60

 Please do a factory reset on the Orbi system and setup from scratch. 


@pmainstone wrote:

I have just updated my ORBI RBR50 Router to firmware V2.3.1.6. When I log onto the router I am presentred with an "Enable CIRCLE with Disney" pop-up screen. I can see the ORBI menu behind. The pop-up has always been there and I have just closed it in the past. After the update the pop-up appears and whatever I do to remove it, I get a "400 Bad Request" message and I can not access the Router menus.

Help!


 

Message 3 of 7
Dwtrux
Initiate

Re: 400 Bad Request message after updating RBR50 firmware to V2.3.1.60

Is every solution to Orbi problems to do a factory reset? 

seems very user unfriendly.  Router and wifi working but just can't access over Orbi iphone app locally but can remotely so I will leave as.

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 4 of 7
Retired_Member
Not applicable

Re: 400 Bad Request message after updating RBR50 firmware to V2.3.1.60


@Dwtrux wrote:

Is every solution to Orbi problems to do a factory reset? 

seems very user unfriendly.  Router and wifi working but just can't access over Orbi iphone app locally but can remotely so I will leave as.


It’s more of the copy/paste mentality 

Message 5 of 7
FURRYe38
Guru

Re: 400 Bad Request message after updating RBR50 firmware to V2.3.1.60


Please post about this in the Orbi app forum:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app

 

Not seeing this with v40 loaded with my RBK50. Factory reset however with my system. 

 

Good Luck. 


@Dwtrux wrote:

Is every solution to Orbi problems to do a factory reset? 

seems very user unfriendly.  Router and wifi working but just can't access over Orbi iphone app locally but can remotely so I will leave as.


 

Message 6 of 7
Retired_Member
Not applicable

Re: 400 Bad Request message after updating RBR50 firmware to V2.3.1.60


@FURRYe38 wrote:


Please post about this in the Orbi app forum:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app

 

Not seeing this with v40 loaded with my RBK50. Factory reset however with my system. 

 

How is this helpful?


 


 

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