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Aspirant

90 Day Technical Support Problem

Hi,

 

Purchased an Orbi a few days ago and setup today, but hit an issue and trying to get technical support. The product is all registered, but is shows:

 

  • Purchase Date: 6/20/2018
  • Your complimentary 90 days days technical support expired on: 6/20/2018

Upshot is that only links available are the knowledge base and community forums. For reference it was purchased from Amazon in the UK and Netgear were the seller.

 

Anybody have a suggestion how to resolve, given I can't find any way to access support to resolve not having access to support?

 

I'll post the actual issue in a different discussion.

 

Cheers

 

David

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Guru

Re: 90 Day Technical Support Problem

@DarrenM

 


My Setup (Cable 900Mbps/50Mbps)>CAX80>RBK853 v3.1.15.32(Router Mode)
Additional NG HW: C7800/CM1100/CM1200, Orbi CBK40, RBK50, R7800, R7960P,
EX7500/EX7700, XR450 and WNHDE111
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NETGEAR Moderator

Re: 90 Day Technical Support Problem

hello Afon

 

I have sent you a PM.

 

DarrenM

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