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Re: Access Control randomly blocking device after power outage

feignit
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Access Control randomly blocking device after power outage

This is the second time this has happened to me, after a power loss from a blackout etc, my Orbi randomly blocks devices from internet access. Last time I was able to view these blocked devices and resolve it while still keeping access control enabled, but now the blocked device list is blank. I can only connect these devices after completely disabling access control. It's much like the issue mentioned here: https://community.netgear.com/t5/Orbi/Access-Control-randomly-blocking-approved-devices-on-V2-2-1-21...

 

This is completely ridiculous, I'm tired of this buggy mesh system. I reached out to customer service and all I got was generic replies. Firmware 2.5.2.4

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
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Mstrbig
Master

Re: Access Control randomly blocking device after power outage


@feignit wrote:

This is the second time this has happened to me, after a power loss from a blackout etc, my Orbi randomly blocks devices from internet access. Last time I was able to view these blocked devices and resolve it while still keeping access control enabled, but now the blocked device list is blank. I can only connect these devices after completely disabling access control. It's much like the issue mentioned here: https://community.netgear.com/t5/Orbi/Access-Control-randomly-blocking-approved-devices-on-V2-2-1-21...

 

This is completely ridiculous, I'm tired of this buggy mesh system. I reached out to customer service and all I got was generic replies. Firmware 2.5.2.4


They may mean that you are on 2.5.2.4 and it's buggy? The firmware showing on the website is 2.5.1.16 and seems to be very stable.

I don't use access control or other features like that for obvious reasons, so I can't help youy there. But falling back to 2.5.1.16 may solve the problem. 

Orbi RBK53 System/RBR50/RBS50/RBS50. + Orbi Voice RBS40V
RBK753 system/RBR750/RBS750/RBS750 + RBK853 System/RBR850/RBS850/RBS850
SXK80 — Orbi Pro AX6000 WiFi 6 Tri-Band WiFi System
There's always a logical answer, if you have all the facts!
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feignit
Star

Re: Access Control randomly blocking device after power outage

I’ll have to give that a try
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FURRYe38
Guru

Re: Access Control randomly blocking device after power outage

Try a factory reset on the RBR after you loaded v4 FW. Then setup from scratch. 


@feignit wrote:

This is the second time this has happened to me, after a power loss from a blackout etc, my Orbi randomly blocks devices from internet access. Last time I was able to view these blocked devices and resolve it while still keeping access control enabled, but now the blocked device list is blank. I can only connect these devices after completely disabling access control. It's much like the issue mentioned here: https://community.netgear.com/t5/Orbi/Access-Control-randomly-blocking-approved-devices-on-V2-2-1-21...

 

This is completely ridiculous, I'm tired of this buggy mesh system. I reached out to customer service and all I got was generic replies. Firmware 2.5.2.4


 

My Setup (Cable 1Gbps/50Mbps)>CAX80 v2.1.2.1(LAG Disabled)> RBK953(v6.0.3.68) & XR450(v130)
Additional NG HW: C7800/CM1100/CM1200CM2000, Orbi CBK40, CBR750, RBK853 v4.6.3.16(AP) & RBK752 v4.6.5.14, RBK50(v22), SXR30(v110), R7000(v34), R7800(v84), R7960P(v82), EX7500/EX7700, and WNHDE111
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