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Re: Alexa - Multiple routers found
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Alexa - Multiple routers found
Hi,
If i activate the Skill and ask Alexa to activate my Guestnetwork, there is the following comment: "There are to many Routers found." - I only have Orbi in my house.
Any Ideas?
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Re: Alexa - Multiple routers found
Hello Theronin Hunter
Can you check the settings in Alexa see if it has multiple wifi connections saved?
DarrenM
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Re: Alexa - Multiple routers found
Hi,
No single wifi network stored
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Re: Alexa - Multiple routers found
You may want to check and see if orbi is the only device under your remote access on your account.
DarrenM
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Re: Alexa - Multiple routers found
I have the same problem. I went to the link you said, but there is no down arrow to select offline routers. When looking at the Alexa app I don't see a spot where I can see the wifi setting. I looked under settings.
Please provide more steps to get rid of this error. I would like the ability for Alexa to turn on/off the guest wifi.
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Re: Alexa - Multiple routers found
OK, I'm an idiot and didn't quite follow the instructions for the link provided. I downloaded the genie app for the desktop. I then went into router settings. I then mistakenly logged in at "home." The correct way is to log in as "remote access." When I did this, the "offline" option did show up below. I deleted the old router I had. Alexa functionality is working now.
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