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Orbi WiFi 7 RBE973
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Can't Enable VPN after V1.12.0.18 Update

mnspink
Aspirant

Can't Enable VPN after V1.12.0.18 Update

After updating the firmware, I cannot enable VPN (I previously had it enabled). 

 

I re-enabled Dynamic DNS, and when I click the Show Status button, it returns "x.mynetgear.com updated successfully at TIME"

 

However, when I click on "Enable VPN Service" and then click "Apply", the screen just refreshes and the check-box goes back to unchecked. 

 

Any ideas?

 
Model: Orbi High-Performance AC3000 Tri-Band WiFi System (RBK50)
Message 1 of 4
DarrenM
Sr. NETGEAR Moderator

Re: Can't Enable VPN after V1.12.0.18 Update

Did you try to use another web browser?

 

DarrenM

Message 2 of 4
mnspink
Aspirant

Re: Can't Enable VPN after V1.12.0.18 Update

Yes, tried both Firefox and Chrome

Message 3 of 4
DarrenM
Sr. NETGEAR Moderator

Re: Can't Enable VPN after V1.12.0.18 Update

Try Internet explore also make sure a pop up blocker or firewall is no causing a issue.

 

DarrenM

Message 4 of 4
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