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Aspirant

Can't access/reset Orbi router after crash

My new Orbi RBR50 router has "crashed" twice since initial installation about 8-10 days ago. I was able to reset the router after the first event, but after the second, I am unable to access or reset the router. It displays a solid white halo light after restart and reset. When the system is working, it's great, but I've had two catastrophic failures within a few days of initial setup and am starting to worry about reliability.

Model: Orbi High-Performance AC3000 Tri-Band WiFi System (RBK50)
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NETGEAR Moderator

Re: Can't access/reset Orbi router after crash

Hello jrcruise

 

I would suggest contacting support if the router keep failing they would be able to help or replace the unit.

http://www.netgear.com/support/contact.aspx

 

DarrenM

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