- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Re: Can't change admin password on RBR50
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I'm not able to change the admin password on my RBR50. I've had a non-default password for a couple of years that works fine, but when I try to set a new password from the Administration / Set Password page, it just sits there when I hit the Apply button. No error, no visual change to the page, nothing. And it leaves the original password unchanged.
Anyone else having this problem? Any suggested solution short of a factory reset?
Solved! Go to Solution.
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
All Replies
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Can't change admin password on RBR50
BTW, it's running firmware V2.7.4.24.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Can't change admin password on RBR50
What browser are you using? Try a different browser, MS Edge or Firefox?
Try a full on reboot of the RBR, then log in with a browser that had it's cache cleared and try again.
If it still fails, factory rest and setup from scratch. Walk thru the setup wizard. Be sure to write down important information for safe keeping.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Can't change admin password on RBR50
It's failing with Firefox, Chrome, and Brave. I'll try a full reboot and try again on Chrome after flushing the cache.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Can't change admin password on RBR50
Rebooting made no difference.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Can't change admin password on RBR50
I'll need to wait until late today or tomorrow to reset. I'll let you know the results.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Can't change admin password on RBR50
A factory reset fixed the problem. Thanks for your assistance.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Can't change admin password on RBR50
Glad you got it working. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more