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Can't connect to Orbi
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Can't connect to Orbi
I just switched to AT&T Fiber and was given a BGW320 Modem/Gateway. Looking up the recommended config, I've disabled the wifi radios on the BGW320 and enabled IP passthrough with DHCPS-Fixed selected, choosing my RBR750 as the passthrough Mac Address.
That worked great for about 6 hours and the Orbi was accessible via the app and at 10.0.0.1. Then the internet went down for a few minutes, and after it came back up, I could no longer connect to the Orbi from the IP or from the app.
Anyone have an idea how to reconnect to Orbi, and once I do, what settings I need to adjust so this doesn't happen again?
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Re: Can't connect to Orbi
Att's devices are a struggle bus for passthrough mode. Try leaving it in router mode and setting the netgears IP address into the att's DMZ.
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Re: Can't connect to Orbi
There's an outage affecting the app & webadmin for the RBR750 and RBR850 models.
Started last week. They said a fix was coming in 48 hours...twice now. I'm still waiting.
Fortunately my existing network is working but my new satellite is not because I cannot complete the setup.
Fixes are either factory reset everything - or wait until they push their fix out.
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Re: Can't connect to Orbi
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Re: Can't connect to Orbi
Hi MarkRamos,
Please navigate to the link below for additional information on the progression of this issue.
Resolution status page:
The forum update page:
Best,
Kevin
Community Team
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Re: Can't connect to Orbi
Thank you for the explanation. All of you.
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