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Can't connect to orbi using netgear genie
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2017-01-27
03:45 PM
2017-01-27
03:45 PM
Can't connect to orbi using netgear genie
Just got a new xfinity modem. I shut of the wifi in the modem and orbi does have internet access. I can't connect using netgear genie app or orbi netgear app. Also can't connect to my harmony remote hub. I can access orbi login.net when plugged in with Ethernet cable
Model: Orbi High-Performance AC3000 Tri-Band WiFi System (RBK50)
Message 1 of 3
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2017-01-30
11:42 AM
2017-01-30
11:42 AM
Re: Can't connect to orbi using netgear genie
Hello Kris711
So are you saying the wifi is disabled on orbi?
DarrenM
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2017-01-31
04:28 AM
2017-01-31
04:28 AM
Re: Can't connect to orbi using netgear genie
No the Wifi is working. I can't connect the the router to look at the settings using Netgear Genie or the Orbi app. I can connect some times with a laptop when I plug in with an ethernet cable but it doen't connect every time
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