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Orbi WiFi 7 RBE973
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Can’t show devices connected

usafstud
Tutor

Can’t show devices connected

I also can't see a list of devices connected to my system on my app. It just says no devices connected to individual satellites/route and an error code of "Could not reach server. Try again later (code: CDIL-API-FAIL" on the device manager function of the app.

RBR50 & 2x RBS50 & 2x RBS40V is my setup.

Anyone know how to fix this?
Message 1 of 6
FURRYe38
Guru

Re: Can’t show devices connected

Please post about this in the Orbi app forum:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app
Thank you.

Message 2 of 6
Kdillon120
Aspirant

Re: Can’t show devices connected

I'm having the same problem. It occurred after udating firmware to V2.7.1.60. No devices appear. 

Message 3 of 6
FURRYe38
Guru

Re: Can’t show devices connected

Try downgrading to v40:

https://community.netgear.com/t5/Orbi/RBR50-RBS50-Firmware-Version-2-6-1-40/m-p/1997895/highlight/tr...


@Kdillon120 wrote:

I'm having the same problem. It occurred after udating firmware to V2.7.1.60. No devices appear. 


 

Message 4 of 6
Zakariyya
Aspirant

Re: Can’t show devices connected

Me too after the same firmware upgrade.  Any solutions yet?

Message 5 of 6
FURRYe38
Guru

Re: Can’t show devices connected

Has a factory reset been performed since last update? I so, try downgrading FW. 


@Zakariyya wrote:

Me too after the same firmware upgrade.  Any solutions yet?


 

Message 6 of 6
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