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Can't update Orbi Firmware

GTunney
Apprentice

Can't update Orbi Firmware

Hi All,

 

Does anybody know if Netgear monitor these forums?

 

For some reason my Orbi RBR will not update its firmware via both Online update and also Manual.

 

I was part of an earlier beta test for Orbi so I'm not sure if my Orbi is stuck in a staging environment for the online updates.

 

My RBR is currently on V2.2.1.210, I have managed to update the RBS to V2.6.1.40 but when I try the same for the RBR i get the below message. I can't register my product because it doesn't exist with it being a beta so I can't contact netgear.

 

2021-01-20 09_10_24-NETGEAR Router Orbi - Internet Explorer.png

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
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GTunney
Apprentice

Re: Can't update Orbi Firmware

Managed to resolve by updating manually to V2.2.1.212 which then let me upgrade past that to latest version.

View solution in original post

Message 2 of 3

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GTunney
Apprentice

Re: Can't update Orbi Firmware

Managed to resolve by updating manually to V2.2.1.212 which then let me upgrade past that to latest version.

Message 2 of 3
vajim
Master

Re: Can't update Orbi Firmware


@GTunney wrote:

Managed to resolve by updating manually to V2.2.1.212 which then let me upgrade past that to latest version.


Nice

 

Please mark your post as resolved so others will know 

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