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mlbrady30
Aspirant

Cannot access Orbi Admin homepage

I have been trying to log onto my Orbi Router Admin Page. I have a pop up for the Netgear Armor trial that will not go away. Clicking on the "x" in the upper right or the "never remind me again" button does nothing.  I have an RBR50/RBS50 system running firmware V2.7.2.102.  I have cleared my browser and restarted but no change. I can log on as the admin, but then get stuck.

 

Thanks

Message 1 of 6
FURRYe38
Guru

Re: Cannot access Orbi Admin homepage

What browser are you using? Try Edge, FF or Opera.

Be sure to clear out all browser caches before entering the router web page. 

 

My Setup (Cable 1Gbps/50Mbps)>CM1200 v2.02.03(LAG Disabled)>RBK853 v3.2.17.12
RBK50 v2.7.2.104(WW) Circle Enabled
Additional NG HW: C7800/CM1100/CAX80/CM2000, Orbi CBK40, R7800, R7960P, EX7500/EX7700, XR450 and WNHDE111
Message 2 of 6
CrimpOn
Sensei

Re: Cannot access Orbi Admin homepage

When I updated an Orbi to 2.7.2.102, that annoying Armor popup came coming up, and that almost impossible to read link to "Never mention this again" did work for me.  (I don't remember it being a button, but then I don't remember yesterday's lunch.)

I love my Orbi.
Message 3 of 6
mlbrady30
Aspirant

Re: Cannot access Orbi Admin homepage

Thanks,  

 

So far i have tried, Edge, Chrome and Firefox - each with the same results. I cannot get rid of the "pop-up"

 

 

Message 4 of 6
FURRYe38
Guru

Re: Cannot access Orbi Admin homepage

This after a factory reset? I saw this same popup but was able to close it. 

What OS are you on? Wndows 10? Do you have a different PC, Pad or Mac by chance? 

 

My Setup (Cable 1Gbps/50Mbps)>CM1200 v2.02.03(LAG Disabled)>RBK853 v3.2.17.12
RBK50 v2.7.2.104(WW) Circle Enabled
Additional NG HW: C7800/CM1100/CAX80/CM2000, Orbi CBK40, R7800, R7960P, EX7500/EX7700, XR450 and WNHDE111
Message 5 of 6
vajim
Mentor

Re: Cannot access Orbi Admin homepage


@mlbrady30 wrote:

Thanks,  

 

So far i have tried, Edge, Chrome and Firefox - each with the same results. I cannot get rid of the "pop-up"

 

 


cache?

Message 6 of 6
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