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Orbi WiFi 7 RBE973
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Cannot access websites

Babinator
Aspirant

Cannot access websites

I cannot access websites.  It's not always consistent, either.  For example, I get a message like this:

 

http://ereader.wsj.net is requesting your username and password.  The site says "NETGEAR Orbi"  and has spaces for User Name and Password.

Message 1 of 5
Babinator
Aspirant

Re: Cannot access websites

 
Message 2 of 5
FURRYe38
Guru

Re: Cannot access websites

What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too? Built in router here by chance? If so, This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop 

Message 3 of 5

Re: Cannot access websites


@Babinator wrote:

I cannot access websites. 


What with? A browser? Which one? On what? A Windows PC? iOS tablet? Something else?

 

Message 4 of 5
FURRYe38
Guru

Re: Cannot access websites

Any Progess on this? 


@Babinator wrote:

I cannot access websites.  It's not always consistent, either.  For example, I get a message like this:

 

http://ereader.wsj.net is requesting your username and password.  The site says "NETGEAR Orbi"  and has spaces for User Name and Password.


 

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