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Forum Discussion
jaysam
Nov 09, 2019Aspirant
Cannot connect to the internet with Orbi RBK50v2
Trying to connect to the internet, using our Vodafone (NZ) router, Orbi is all on and good to go but cannot connect to internet. It can't be that hard! I have tried manually entering all the IP info...
FURRYe38
Nov 09, 2019Guru - Experienced User
Modem Combo Units:
This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
jaysam wrote:Trying to connect to the internet, using our Vodafone (NZ) router, Orbi is all on and good to go but cannot connect to internet. It can't be that hard! I have tried manually entering all the IP info and still no luck. Could Vodafone be blocking Orbi? Driving me crazy as I have read other posts and they dont make sense or dont work. And yes i have reset the modem....a number of times!
Thanks Sam