We will need a lot more info to help you out
What model Orbi do you have and what is your current firmware?
What is your Orbi connected to? (Modem make/model)
What mode is Orbi in? AP or Router?
What is the precise make/model of Charge Point to help understand what WIFI requirements that has?
How far from the Chargepoint is your closest Satellite or Router?
What does your Wifi Radio Frequency Environment look like? Are there many neighbors etc?
