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Forum Discussion
Connection Failure on Speed Test
I did a facory reset of my system about two weeks ago and loaded the new firmware for the system which seems to be working better. I have been able to perform spped tests on the system through the Or...
I received a full response from Netgear support. They are aware that their connection to OOKLA is down and they are working on it. Full message below.
Thanks for contacting NETGEAR Support.
The speedtest service used by our Orbi Router appears be down at the moment. We are currently working with Ookla on resolving this, and hope for it to be resolved as soon as possible.
Thanks for your patience.
NETGEAR Team
Thanks for contacting NETGEAR Support.
The speedtest service used by our Orbi Router appears be down at the moment. We are currently working with Ookla on resolving this, and hope for it to be resolved as soon as possible.
Thanks for your patience.
NETGEAR Team
Thanks for that update. I'm having the sane issue in my Galaxy S7. Was going crazy uninstalling....resetting router and modem....hopefully they will fix soon
- Thanks for the update
Please, inform us if you receive the confirmation when the system will be fixedNo connection under Speed Test! What do I do? How do I connect my phone to test my Orbi?
Same deal here - just installed new Orbi RBK50 system and IOS app for Speed Test does not work off my iPhone 7. Hopefully NG has this fixed. Other than that, this is a sweet setup.