Constantly dropping connectivity

Evening all

I just wanted to give you an update on my issues. So, I dug deep in my pockets and bought two more RBS50 satellites (with the hope of only needing one and being able to return the other.)

I unboxed one RBS50, updated firmware, spent the next 20 mins syncing and resyncing and finally got it set up in daisy chain configuration. I positioned sat_1 just beside my front door, about 25 feet from main router, I then placed sat_2 in my new outdoor office. And, as if by magic, it worked. Interestingly though, the app said I had a good connection on sat_1 but poor on sat_2. I connected my laptop to both sats in turn, ran speedtest, absolutely no difference in returned results.

The web app showed this:

Note the 2.4Ghz connection type. Confusingly though, the mobile app was showing the only device connected, my iphone, as 5Ghz connection:

..... but also only showing a 2.4Ghz connection when I clicked on the sat_2 router:

Even more confusingly, sat_1 which listed as a 5Ghz connection in the web app, only showed 2.4Ghz in the mobile app:

It's hard to know which app lies most - mobile app or web app!!!

Having the 2 x sat routers now in daisy chain configuration I worked on moving sat_1 to various positions around my house for optimum performance (slow and boring process). Ground floor worked best. 

Whilst moving the sat_1 router around I realised my Solaredge inverter had made a connection to the main router:

However, a few hours later, it had dropped that seeminly strong connection and hooked on to sat_1:

This is really weird. If a ddevice should connect to the strongest signal then surely it should connect to the main router. It is for situations like this that it would be really useful to have the functionality to assign devices to particular routers because the current loigic doesn't work. 

A continous ping to that device now returns awful results:

Ping statistics for 10.0.0.3:
Packets: Sent = 100, Received = 69, Lost = 31 (31% loss),
Approximate round trip times in milli-seconds:
Minimum = 5ms, Maximum = 228ms, Average = 16ms

To giove you some comparison on the ping results, from London, UK I can ping some servers in Chicago in 90-100ms.

I positioned my ipad which is connected to main router, next to the inverter, within the IP65 metal enclosure and did similar ping test:

Ping statistics for 10.0.0.5:
Packets: Sent = 100, Received = 100, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 2ms, Maximum = 10ms, Average = 4ms

Much better results. Of course this connectivity problem could be related to the solaredge inverter rather than the Orbi satellite so for giggles I pinged another device connected to sat_1:

Ping statistics for 10.0.0.14:
Packets: Sent = 100, Received = 100, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 5ms, Maximum = 1572ms, Average = 374ms

The response times were yet again pretty awful. But at least there were no dropped packets. 

To conclude, I think I'm going to return the unused satellite because I don't think there is much to be gained by having a third satellite. I am still waiting on the solar panel install team to return to site and fit an external antenna on to the inverter, though I'm not convinced that is going to make much of a difference. It's not the end of the world though because the inverter caches data and when it does make its sporadic connection it will update that app with the cached data. I am however pleased and impressed at the results achieved by installing sat_2 in the outside office. I am able to browse and stream tv channels without any buffering. Speedtest returns results very close to what I achieve via main router. This is despite the apps telling me I have a poor connection.

If anyone has any views on what I could do to boost the performance on sat_1 and increase the response times, or any feedback on the notes from above, I'd be grateful to hear back from you.

Regards!