×

Introducing the Orbi 970 Series Mesh System with WiFi 7(BE) technology. For more information visit the NETGEAR Press Room.

Orbi WiFi 7 RBE973
Reply

Device Stuck in Device List - RBR50

jmatta32
Follower

Device Stuck in Device List - RBR50

My cell phone seems to be stuck in the device list as connecting at 2.4ghz instead of 5ghz.  I can't seem to find a way to remove the cell phone from the device list so I can re-add it.  Any thoughts? It's a Galaxy s20, so it does have the ability to connect at 5ghz.

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 1 of 2
CrimpOn
Guru

Re: Device Stuck in Device List - RBR50


@jmatta32 wrote:

My cell phone seems to be stuck in the device list as connecting at 2.4ghz instead of 5ghz.  I can't seem to find a way to remove the cell phone from the device list so I can re-add it.  Any thoughts? It's a Galaxy s20, so it does have the ability to connect at 5ghz.


Go into the Phone Settings, Network & Internet. Turn WiFi off, then back on again.

Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 298 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7