Devices are connected to Orbi router but aren't able to access the internet

[BrianG123]

I've had my Orbi system with its Satalites for a few months now and have done all the changes so the Verizon gateway doesn't work along side of the Orbi System, but this week I have begun to have problems and don't know what to do and I think I have tried everything. All my devices that aren't wired connection based are having issues "accessing the internet". From my smartphone to my smart TV I can not watch Netflix or do certain tasks. I have not touched it since I have set it up and it still says that all the satilies are connected to the router, but those devices aren't recieving an internet connection from there. 

[ekhalil]

1. What is the model of the Verizon modem/router that you are using?
2. Is Orbi set in Router ot AP Mode?

[BrianG123]

Fios G1100

and most likely Router mode, ive never seen anywhere offer AP mode

[ekhalil]

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@BrianG123 wrote:

Fios G1100

and most likely Router mode, ive never seen anywhere offer AP mode

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The issues you're having are likely caused by double NAT in your network. The FIOS G1100 is a router and when you add Orbi as a router you can have many issues caused by having multiple routers in the network. You have two options:

1. Keep the G1100 as the main router and change Orbi to AP Mode
2. Keep Orbi as the main router and change the G1100 to Bridged Mode.