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Devices not connected to Satellites - RBK753
Today I have noticed two issues with my Orbi RBK753 system with a router and two satellites.
1. I connected by old TP-Link Archer AC2800 via ethernet to one of the satellites, disabled DHCP and wireless so that I could connect a hard drive to act as a NAS. The drive works fine and I can connect to it remotely, but the Orbi satellite it is connected to now shows no devices connected to it in the app GUI, but I am pretty sure devices are connected to it.
2. I updated the two Orbi satellites to firmware 3.2.18.1 to match the router and now all of my devices in the house are connected to the router only. The satellites show up and running and the status is GOOD but no devices are connected to them regardless of how close they are to them. I have an outdoor Ring camera which now has a weak connection because it is not connecting to the Satellite it is near.
I am a novice at this so any help would be appreciated.
Netgear has set up a community forum specifically for the Orbi AX product. Most of the people who watch that forum are more likely to have experience with Orbi AX and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-axThank you.
1 Reply
Netgear has set up a community forum specifically for the Orbi AX product. Most of the people who watch that forum are more likely to have experience with Orbi AX and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-axThank you.