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Re: Disney Plus connection
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Disney Plus connection
All,
within the last week my Orbi Mesh will not allow me to connect to Disney Plus anylonger, all other connectivity is fine to netflix, you tube tv, internet etc...
If i go direct from my Fiber to my PC i can get to Disney plus, but going through the Orbi its not allowing me.
I see that there might be an issue with the Circle and it causing an issue?
Anyone have an answear?
Thanks
Patrick
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Re: Disney Plus connection
The issue is with Disney. Someone posted about this not too long ago...they ask same thing...came back and said the issue was corrected by Disney.
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Re: Disney Plus connection
Did they contact disney or how was it resolved?
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Re: Disney Plus connection
I believe so...I was looking for the post thread but can't find it.
Also do you have Armor or Circle enabled on the RBR?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
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Re: Disney Plus connection
no armor protection that was free for a year is no longer on and i never had circle
the firmware is V2.5.1.22hardware is RBR40
ISP is metronet fiber using a nokia box
we were watching it less than a week ago just fine, not sure if that is wehn the armor protection ended or not
when i directly connect from my fiber to my PC i can access disney plus just fine so it has something to do with the Orbi
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Re: Disney Plus connection
Try a factory reset on the RBR and setup from scratch. Be sure to walk thru the setup wizard and do not enable Armor or Circle once the setup wizard is finished.
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Re: Disney Plus connection
Ok, try this, get the IP address if your Disney device on the RBR and input this into the RBRs DMZ, and apply the change. Under Advanced Tab/Setup/WAN Setup. Try the app.
Remove or disable after trying this out.
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