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Disney circle enabled on router but circle app not finding

SayD1984
Tutor

Disney circle enabled on router but circle app not finding

I have the latest firmware on my router and I have the latets Circle app on my phone. I can enable Circle via the webbased routerpage, but when opening the Circle app it doesn't see my circle device.

 

When I choose to add new device the app sees my router, but it can't enable Circle. Somehow it stays  in the loop of enableing Circle.

 

One of the reasons I bought Orbi is because of the Circle integration, but I did not expect it would be such a drama to enable it. Does someone has a solution???

Model: RBK50| Orbi AC3000 High-Performance Tri-Band WiFi System
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FURRYe38
Guru

Re: Disney circle enabled on router but circle app not finding

I would contact NG support on the phone and ask about this...

 

My Setup (Cable 1Gbps/50Mbps)>CAX80 v2.1.2.1(LAG Disabled)>RBK853 v4.6.3.16
Additional NG HW: C7800/CM1100/CM1200CM2000, Orbi CBK40, CBR750, RBK50(v22), SXR30(v110), R7000(v34), R7800(v84), R7960P(v82), EX7500/EX7700, XR450(v120) and WNHDE111
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