NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbiuser77
Nov 02, 2022Aspirant
DoS attack log when attempting to connect using the Orbi app on a new mobile phone
Hey All, I have an RBK50 with the latest firmware etc and I am used to the Orbi App functions. However, my old mobile phone which was registered was damaged and now with a new mobile phone, my Or...
- Nov 02, 2022
Alas, you are caught in an on-going "App Crisis". The latest version of the Orbi app (2,20,2,2506) is defective. When users attempt to connect, they are forced to enter the web browser credentials ("admin" and password) and the app immediately says that the logon has timed out. There are several horribly long conversations on the community forum about this issue. I saw one post commenting that Netgear has promised a revised app will be available by Nov 12.
The silver lining is that the web browser method of administering the Orbi appears to be working fine. I much prefer the web method over the app anyway, so my interest in the app issue is academic. (curiosity. I have gone so far as to download previous versions from APK Mirror and have the app running on four Android devices, with various sorts of issues.) To do anything practical, I use the web browser interface.
CrimpOn
Nov 02, 2022Guru - Experienced User
Alas, you are caught in an on-going "App Crisis". The latest version of the Orbi app (2,20,2,2506) is defective. When users attempt to connect, they are forced to enter the web browser credentials ("admin" and password) and the app immediately says that the logon has timed out. There are several horribly long conversations on the community forum about this issue. I saw one post commenting that Netgear has promised a revised app will be available by Nov 12.
The silver lining is that the web browser method of administering the Orbi appears to be working fine. I much prefer the web method over the app anyway, so my interest in the app issue is academic. (curiosity. I have gone so far as to download previous versions from APK Mirror and have the app running on four Android devices, with various sorts of issues.) To do anything practical, I use the web browser interface.
Orbiuser77
Nov 02, 2022Aspirant
Great! So this is a known issue. Thanks much for clarifying. Will close this question.