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Does anyone else get this problem? Orbi RBR750

zaderraider
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Does anyone else get this problem? Orbi RBR750

Recently I got an Orbi (RBR750) from Amazon to help extend the network connection in my home. I bought the RBR750 version which came with two satellites. So far it works pretty well, there was only one incident where I believe two satellites were too close to each other which caused a problem where my devices couldn't tell which satellite they should connect to. But overall, the connection speeds are extremely fast and responsive. The problem I'm getting though is with the satellite in my room. It works well most of the time but randomly, maybe once a week, my phone will connect to the router instead of the satellite. If my phone is too far away it'll stop using Wi-Fi entirely and use "LTE". This disconnection only happens for a split second then my phone goes back to being connected to my satellite. I never have to restart it when it does this too, it just fixes itself. Has anyone gotten this problem before, and is there a fix? I know its a minor inconvenience but I worry if I'm on a work presentation meeting it'll do the same thing with my computers.

 

 

Also on a side note, does anyone's Orbi randomly light up blue throughout the day (2 or 3 times a day)? The connection isn't affected when it does this and it goes away after 3 or 4 minutes.

 

 

Firmware version: V4.6.3.16 (For all devices)

Model: RBK53|Orbi AC3000 Tri-band WiFi System
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FURRYe38
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Re: Does anyone else get this problem? Orbi RBR750

Netgear has set up a community forum specifically for the Orbi AX (WiFi 6) products. Most of the people who watch that forum are more likely to have experience with Orbi AX and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax

Thank you.

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Router Mode |  Wifi Router CAX800 (Router Mode) and RBK963 (APMode) | and MK63 (Router Mode) | Switches NG GS105/8, GS308v3, GS110MX and XS505M |

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, XR1000, EX7500/EX7700

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