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Drop In

I have the ORBI with Alexa and 3 Satellites and 3 Amazon Echo Dots.  All connected and happy.  But when I ask ORBI to Drop In to a room it says unsupported function. I can do it fine from the Alexa app on my iPhone.  Does the ORBI Alexa device not support all of the features of a real Alexa device?  When the ad says "with Alexa" I kinda figured that would be full, not partial.   Is ORBI really limited?

Message 1 of 8
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Guru

Re: Drop In

I would contact NG support about what features are supported on the Alexa version of Orbi. 


My Setup (Cable 900Mbps/50Mbps)>CAX80>RBK50 v2.7.0.70(AP Mode)
Additional NG HW: C7800/CM1100/CM1200/CM2000, Orbi CBK40, RBK853, R7800, R7960P,
EX7500/EX7700, XR450 and WNHDE111
Message 2 of 8
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NETGEAR Moderator

Re: Drop In

It's coming via software update.  

Message 3 of 8
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Re: Drop In

Are we talking about the RBS40V, the voice satellite?

 

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 4 of 8
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Master

Re: Drop In


@michaelkenward wrote:

Are we talking about the RBS40V, the voice satellite?

 


Yes @michaelkenward. I think RBS40V is the only Orbi with built in Alexa Smiley Happy

My Setup Internet Fiber ONT 250↓/250↑ISP Telenor | Wifi Router Orbi RBK50 AC3000, Router Mode, Wired Backhaul / Orbi RBK852 AX6000, Router Mode, Wireless Backhaul | Switches Netgear GS208Time Zone CET (Sweden)

Message 5 of 8
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Re: Drop In

Full details are important.

 

That's why Netgear has its suggested information that people should provide:

 


Subject (Include model number and brief summary)
Model (Recommended - Helps the community give the best answers)
Body (Include additional detail including model version, firmware, OS and environment where relevant.)

They are there for a good reason.

 

In this case, other stuff on the network may also help.

 

But it may be that @AmitR has the answer. Pity that a Netgear person offers such a cryptic response, with next to no useful information.

 

I would try it on my  RBS40V, but I have no idea what this command is supposed to do.

 

 

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 6 of 8
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Master

Re: Drop In


@michaelkenward wrote:

Full details are important.

 

That's why Netgear has its suggested information that people should provide:

 


Subject (Include model number and brief summary)
Model (Recommended - Helps the community give the best answers)
Body (Include additional detail including model version, firmware, OS and environment where relevant.)

They are there for a good reason.

 

In this case, other stuff on the network may also help.

 

But it may be that @AmitR has the answer. Pity that a Netgear person offers such a cryptic response, with next to no useful information.

 

I would try it on my  RBS40V, but I have no idea what this command is supposed to do.

 

 


Agree. In fact this question should be posted in the special Orbi Voice Community: https://community.netgear.com/t5/Orbi-Voice-WiFi-Meets-HiFI/bd-p/en-home-orbi-voice

My Setup Internet Fiber ONT 250↓/250↑ISP Telenor | Wifi Router Orbi RBK50 AC3000, Router Mode, Wired Backhaul / Orbi RBK852 AX6000, Router Mode, Wireless Backhaul | Switches Netgear GS208Time Zone CET (Sweden)

Message 7 of 8
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Re: Drop In


@ekhalil wrote:

Agree. In fact this question should be posted in the special Orbi Voice Community: https://community.netgear.com/t5/Orbi-Voice-WiFi-Meets-HiFI/bd-p/en-home-orbi-voice


Jeez. I hadn't spotted that wrinkle. I thought they had done well to post it in the Orbi area.

 

Yet another place to hang out.

 

I wish you hadn't said that!

 

 

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
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