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  • 7 replies
  • ‎2018-12-18 05:27 PM
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  • 4 kudos
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    • FURRYe38
    • michaelkenward
    • AmitR
    • ekhalil
    • randogdog
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‎2018-12-18 05:27 PM
‎2018-12-18 05:27 PM

Drop In

I have the ORBI with Alexa and 3 Satellites and 3 Amazon Echo Dots.  All connected and happy.  But when I ask ORBI to Drop In to a room it says unsupported function. I can do it fine from the Alexa app on my iPhone.  Does the ORBI Alexa device not support all of the features of a real Alexa device?  When the ad says "with Alexa" I kinda figured that would be full, not partial.   Is ORBI really limited?

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‎2018-12-18 09:06 PM
‎2018-12-18 09:06 PM

Re: Drop In

I would contact NG support about what features are supported on the Alexa version of Orbi. 


My Setup (Cable 900Mbps/50Mbps)>CM1100>Orbi RBK50 and XR450 to Orbi RBK852(AP Mode)
Additional NG HW: C7800/CM1100/CM1200, Orbi CBK40, Orbi RBK852, R7800, R7960P, EX7500/EX7700, XR450 and WNHDE111
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‎2018-12-18 09:19 PM
‎2018-12-18 09:19 PM

Re: Drop In

It's coming via software update.  

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‎2018-12-19 10:47 AM
‎2018-12-19 10:47 AM

Re: Drop In

Are we talking about the RBS40V, the voice satellite?

 

Just another user.
My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
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‎2018-12-19 12:33 PM
‎2018-12-19 12:33 PM

Re: Drop In


@michaelkenward wrote:

Are we talking about the RBS40V, the voice satellite?

 


Yes @michaelkenward. I think RBS40V is the only Orbi with built in Alexa Smiley Happy

My Setup | Internet Fiber ONT 250↓/250↑ | ISP Telenor | Wifi Router Orbi RBK50 AC3000, Router Mode, Wired Backhaul / Orbi RBK852 AX6000, Router Mode, Wireless Backhaul | Switches Netgear GS208 | Time Zone CET (Sweden)

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‎2018-12-19 01:36 PM
‎2018-12-19 01:36 PM

Re: Drop In

Full details are important.

 

That's why Netgear has its suggested information that people should provide:

 


Subject (Include model number and brief summary)
Model (Recommended - Helps the community give the best answers)
Body (Include additional detail including model version, firmware, OS and environment where relevant.)

They are there for a good reason.

 

In this case, other stuff on the network may also help.

 

But it may be that @AmitR has the answer. Pity that a Netgear person offers such a cryptic response, with next to no useful information.

 

I would try it on my  RBS40V, but I have no idea what this command is supposed to do.

 

 

Just another user.
My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
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‎2018-12-19 01:38 PM
‎2018-12-19 01:38 PM

Re: Drop In


@michaelkenward wrote:

Full details are important.

 

That's why Netgear has its suggested information that people should provide:

 


Subject (Include model number and brief summary)
Model (Recommended - Helps the community give the best answers)
Body (Include additional detail including model version, firmware, OS and environment where relevant.)

They are there for a good reason.

 

In this case, other stuff on the network may also help.

 

But it may be that @AmitR has the answer. Pity that a Netgear person offers such a cryptic response, with next to no useful information.

 

I would try it on my  RBS40V, but I have no idea what this command is supposed to do.

 

 


Agree. In fact this question should be posted in the special Orbi Voice Community: https://community.netgear.com/t5/Orbi-Voice-WiFi-Meets-HiFI/bd-p/en-home-orbi-voice

My Setup | Internet Fiber ONT 250↓/250↑ | ISP Telenor | Wifi Router Orbi RBK50 AC3000, Router Mode, Wired Backhaul / Orbi RBK852 AX6000, Router Mode, Wireless Backhaul | Switches Netgear GS208 | Time Zone CET (Sweden)

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‎2018-12-19 01:43 PM
‎2018-12-19 01:43 PM

Re: Drop In


@ekhalil wrote:

Agree. In fact this question should be posted in the special Orbi Voice Community: https://community.netgear.com/t5/Orbi-Voice-WiFi-Meets-HiFI/bd-p/en-home-orbi-voice


Jeez. I hadn't spotted that wrinkle. I thought they had done well to post it in the Orbi area.

 

Yet another place to hang out.

 

I wish you hadn't said that!

 

 

Just another user.
My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
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