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Re: Finding hard time connecting to internet

Alanyako
Aspirant

Finding hard time connecting to internet

The router can’t connect to the internet it’s staying offline Nz Vodafone fibre
Model: RBK53|Orbi AC3000 Tri-band WiFi System
Message 1 of 9
ekhalil
Master

Re: Finding hard time connecting to internet

  1. What type of model do you use to connect to the fibre?
  2. Is Orbi in Router or AP Mode?
  3. Can you reach to the Orbi web GUI? If yes what do you see under >> ADVANCED >> ADVANCED Home >> Connection Status ?

My Setup Internet Fiber ONT 250↓/250↑ISP Telenor | Wifi Router Orbi RBR850 + RBS850 + 2x RBS750, Wired/Wireless Backhaul / Orbi RBR50 + 6x RBS50 + RBS40V, Wired/Wireless Backhaul | Switches Netgear GS208Time Zone CET (Sweden)

Message 2 of 9
FURRYe38
Guru

Re: Finding hard time connecting to internet

Modem Combo Units:
This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop


@Alanyako wrote:
The router can’t connect to the internet it’s staying offline Nz Vodafone fibre

 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CM2000 Modem | Wifi Router RBRE960(v.85) and R8500(v.158) Router Mode | Switches NG GS105/8 | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700, GS308v3

Message 3 of 9
Alanyako
Aspirant

Re: Finding hard time connecting to internet

RBK53|Orbi AC3000 Tri-band WiFi System
That’s the model
Message 4 of 9
ekhalil
Master

Re: Finding hard time connecting to internet


@Alanyako wrote:
RBK53|Orbi AC3000 Tri-band WiFi System
That’s the model

What ISP Modem do you use?

My Setup Internet Fiber ONT 250↓/250↑ISP Telenor | Wifi Router Orbi RBR850 + RBS850 + 2x RBS750, Wired/Wireless Backhaul / Orbi RBR50 + 6x RBS50 + RBS40V, Wired/Wireless Backhaul | Switches Netgear GS208Time Zone CET (Sweden)

Message 5 of 9
Alanyako
Aspirant

Re: Finding hard time connecting to internet

Vodafone fibre
Message 6 of 9
FURRYe38
Guru

Re: Finding hard time connecting to internet

There a router built into this Vodafone unit by chance? 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CM2000 Modem | Wifi Router RBRE960(v.85) and R8500(v.158) Router Mode | Switches NG GS105/8 | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700, GS308v3

Message 7 of 9

Re: Finding hard time connecting to internet


@FURRYe38 wrote:

There a router built into this Vodafone unit by chance? 


Many ISPs insist on providing modem/routers, and all too often they are crippled in that they do not make it easy to put these modem/routers into bridge (modem only) mode.

 

That is on reason why a lot of people use Orbi routers in AP mode.

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 8 of 9
FURRYe38
Guru

Re: Finding hard time connecting to internet

Ya I know. Reason for asking. Hoping they can provide more info. There are solutions for these modem/router combo units. 


@michaelkenward wrote:

@FURRYe38 wrote:

There a router built into this Vodafone unit by chance? 


Many ISPs insist on providing modem/routers, and all too often they are crippled in that they do not make it easy to put these modem/routers into bridge (modem only) mode.

 

That is on reason why a lot of people use Orbi routers in AP mode.


 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CM2000 Modem | Wifi Router RBRE960(v.85) and R8500(v.158) Router Mode | Switches NG GS105/8 | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700, GS308v3

Message 9 of 9
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