Firmware update connection now poor

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fixmacs wrote:

I updated the firmware on the Orbi router and satellitte today. Now the sateliite fails to connect "good." The connection status is now "poor." I restarted the satellite and re-synced the system. Still "Poor."

 

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1. Please make a wifi scan and see which channel the backhaul is currently using. In a wifi scan you will see your wifi network and the used channels and also you will see the backhaul channels as "hidden" networks with no SSID. It can be that the channel used by Orbi is being used by your neighbours or has radar interference.
2. Please follow the following procedure to forget the current backhaul link and create a new one:
   1. Switch off the Satellite
   2. Go to Attached Devices in the web GUI and click on the "Disconnect" button beside the Satellite in questions
   3. Turn on the Satellite and use a paper clip to factory reset the Satellite
   4. When the Satellite is up after factory reset, press the Sync button on the Satellite and then on the Router
   5. When the Satellite is added it should behave correctly.