Posts: 656
Registered: ‎2014-12-05

Having trouble auto-updating the Orbi Satellite? Update shows "Please Wait" but doesn't install

[ Edited ]

Hello Orbi Community,


We have found an issue where the auto firmware update for your Orbi satellite might not complete properly or the GUI displays "Please wait" and does not install the firmware. In this situation, the Satellite stays on an older release of firmware and a manual update is required to bring it to the latest release. If the Satellite continues to be on an older firmware version, newer features (like Guest WiFi) may not be available to devices connecting on the Satellite.


For more information please visit: How do I check and manually update the firmware on my Orbi satellite?


Thank you for being an Orbi Customer!


Community Team



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