Honewell T9 Smart Thermostat and Orbi RBR50 Router and RBS50 Satelite

hat Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?

What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.

Try enabling Beamforming and MIMO. Under Advanced Tab/Advanced Settings/Wireless Settings

---

Johnboy00 wrote:
Recently purchased Honewell T9 Smart Thermostat. I connected the device successfully to my Orbi RBR50 Router network, and shows "connected to WiFi" on thermostat, but "No Internet or Cloud connection". I have successful internet connection on all other devices. The error message is "socket connection failed. WiFi router is blocking peer to peer connection. Please check your router setting to allow proximal connectivity" How can I " Unblock, or allow proximal connectivity " to allow internet access for this device? In router settings, the device is "allowed" , but I think this is only for WiFi network. Security is set to "WPA2-PSK" Thanks

---