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Re: How to connect 2.4GHZ Devices

Kcobra1
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How to connect 2.4GHZ Devices

I just bought few smart plugs. But they only connect to 2.4 Ghz. How do i add them to my home network as they will not show up in App on my phone for a setup. I have a good coverage in my house so most of the time phone is on 5Ghz. 

 

As a result of this issue I havne't been able to add devicses such as Wifi controller for ceiling fans. 

 

 

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
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CrimpOn
Guru

Re: How to connect 2.4GHZ Devices


@Kcobra1 wrote:

I just bought few smart plugs. But they only connect to 2.4 Ghz. How do i add them to my home network as they will not show up in App on my phone for a setup. I have a good coverage in my house so most of the time phone is on 5Ghz. 

 

 


While the smartphone apps for many (most?) Internet of Things (IoT) devices are able to deal with "mesh" WiFi networks, there are some which are poorly written and simply fail to work when the smartphone is connected at 5G. What has worked for many people (including me) is this:

  • Access the Orbi web interface (http://orbilogin.net) using the admin credentials user "admin" and the Orbi router password (not the WiFi password)
  • Navigate to the Advanced Tab, Advanced Settings, Wireless Settings
  • Uncheck the box "Broadcast SSID on 5G Channel"
    This will not affect any devices which are currently attached to the Orbi at 5G.
  • On the smartphone settings, "forget" the Orbi WiFi
  • Search for WiFi networks and select the Orbi WiFi
  • Enter the WiF password and connect
  • At this point, open the IoT app and go through the steps
  • After the device is connected, reverse the steps
    Check the box "Broadcast SSID"
    "Forget Orbi WiFi"
    Search for and connect.

This sounds like a lot of work, but doesn't take very long.

 

p.s. "Poorly written" may seem harsh, but GEEZ.  My TP-Link, Belkin, Eufy, Teckin (and other) smart plugs connected immediately.  I have only had one that required the above steps.  For one plug, I simply ignored the warnings "MUST connect to w.4G" and kept hitting "Continue" until it worked.  "TAKE THAT!", I said.

I love my Orbi.
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49ersfan8
Aspirant

Re: How to connect 2.4GHZ Devices

@CrimpOn  Your solution worked like a champ for my Feit Flood Light & Security Camera Combo.  Super easy and connected in 30 seconds after the settings swap.  Appreciate the time to write it up for newer mesh users like me!

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