It is really frustrating that Netgear does not provide a method for customer to “unregister” a product. The process that seems to work for many users is to send a private message to one of the forum moderators, explaining the situation and providing enough detail to allow them to intercede with whoever maintains the database. (Who you are. What the product is. Product serial number. Your Netgear email login (but not password), etc.) Netgear really does not like customers posting sensitive information on the public forum. To send a private message, click on the screen name of one of the moderators (users with that big capital “N” after their screen name), such as @Blanca_O
Good Luck
