I need restore my Netgear Orbi original factory defaults our isp locked firmware update

[Fahd64]

I have Netgear Orbi RBK50 buying our Internet Service Provider they rebrand re software & re firmware update they old firmware in 2018 I need restore my Netgear Orbi original factory defaults Because I need official download firmware update
can I do restore getting official firmware update

[michaelkenward]

Do you mean that you bought an Orbi from an ISP and that it came with customised firmware?

You may have to investigate the use of stuff like TFTP, and other "command line" tools, to write Netgear's firmware to your Orbi.

I haven't seen much mention of that around here. It isn't something that Netgear will support officially, so a search for third party sites might help.

Does your ISP have a user forum where you can talk to other customers?

[Fahd64]

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@michaelkenward wrote:

Do you mean that you bought an Orbi from an ISP and that it came with customised firmware?

Yes Our ISP Ooredoo

You may have to investigate the use of stuff like TFTP, and other "command line" tools, to write Netgear's firmware to your Orbi.

I Don`t Know About This I need remove ISP firmware Put official  Netgear's firmware beacuse i don`t can

what to do How i to doing

I haven't seen much mention of that around here. It isn't something that Netgear will support officially, so a search for third party sites might help.

Does your ISP have a user forum where you can talk to other customers?

No We don`t Have

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[michaelkenward]

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@Fahd64 wrote:

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I Don`t Know About This I need remove ISP firmware Put official  Netgear's firmware beacuse i don`t can

what to do How i to doing

You need to do some research. This is not the best place for that information.

how to hack orbi firmware - Google Search

This is not easy. I understand this stuff and would not want to try it without good reason.

It would be easier to stick with the firmware and complain to your ISP.

[Fahd64]

I no need do hack my Orbi I need official way to do just remove isp firmware & I put official firmware form Netgear Orbi Latest firmware

[michaelkenward]

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@Fahd64 wrote:
I need official way to do just remove isp firmware

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IT DOES NOT EXIST.

Certainly not for people like us.

[Fahd64]

I need help how someone help me remove isp firmware update

[FURRYe38]

Contact the ISP. If this was given to you by the ISP, some ISP handle FW updates for those systems they have and give out directly to there customers. Its there responsibility to support FW on there systems. 

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@Fahd64 wrote:
I need help how someone help me remove isp firmware update

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[Fahd64]

Yes I talk them isp tech fw update ask they we Cooperat with NETGEAR all devices

[FURRYe38]

Your ISP will need to help you with your system. 

[Fahd64]

Because isp have oldest firmware update released in 2018 version number 2.1.4.16_1.1.23 NETGEAR officials is latest update releases in 2019
I don’t know what to do

[Fahd64]

ISP control FW update they release form Netgear they ask this latest update releases We have

[FURRYe38]

The ISP may have access on how to migrate from ISP FW to NG official stock FW. Something you'll have to ask the ISP about. 

Good Luck. 

[Fahd64]

I need something do to remove isp firmware update and install latest firmware update official

[FURRYe38]

We don't have access to that here. You'll need to ask the ISP for this. 

[michaelkenward]

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@FURRYe38 wrote:

We don't have access to that here. You'll need to ask the ISP for this. 

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We seem to be in a closed loop here.

I said that some time ago. Other people have reinforced the message.

Please @Fahd64 forget about asking for help here. GO TALK TO YOUR ISP. There is nothing that we can do for you.