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Intermittent internet connectivity outage with Orbi?
I just installed my new Orbi router yesterday, replacing a Nighthawk R8500. I believe that overall wireless coverage has improved, though top-end performance is not quite as high (measured via fast....
I read in the other "Ring Door Bell" thread that a customer had better results after disabling "Enable Implicit BEAMFORMING". So I tried that just to see what happens. It's probably too early to tell yet, but my 2 Nest cameras have only disconnected once in the past 2 days and I think that's because there was a power outage at my house today (I wasn't home and both cameras went out at the same time, something the intermittent outages haven't done).
Terrible
The way the issue is being described by posters here leads to a bit of confusion.
I am going to outline what I have happening and then propose a theory.
1) The Orbi Router is not losing its connection to the internet. It gets a DHCP lease from the cable modem and the IP address is not changing.
2) Advanced Wireless settings all left at defaults (Implicit BEAMFORMING, MU-MIMO DISABLED)
3) WPA2-PSK [AES] ONLY (no TKIP)
4) Channels 6 and 44 set fixed (no auto)
5) RIP disabled
6) Router Mode
7) 2 Satellites and 46 devices connected ( 15 wired, 16 2.4G, 15 5G )
8) Satellites have DHCP reservations
8 Traffic Meter enabled
Now... that being said, running version V1.10.1.2 devices that are 2.4G only don't drop once connected
1) Devices that are 2.4G only don't drop once connected
2) Satellites don't drop
3) Devices that are b/g/n seem not to have issues
4) Devices that are ac seem to drop
The worst of all of my devices at maintaining a connection is my Wink Hub2.
Tests:
Move Wink Hub2 at least 30' from any Orbi (Rtr or Sat) but ~ equidistant from the router and a satellite. = Still drops 2-3 times per day
Move Wink Hub2 at least 20' from any Orbi (Rtr or Sat) but NOT equidistant from the router or a satellite = Still drops 1-2 times every other day
Move Wink Hub2 at least 20' from any Orbi (Rtr or Sat) but NOT equidistant from the router or a satellite AND reduce 2.4G transmit power to 75% = No drops
Theory: Client devices that support both 2.4 and 5GHz get confused at times as to which is the strongest signal AND from which point it is originating. e.g. "do I connect to 5G on rtr or 2.4 on sat" Now I am not an engineer with Netgear or Wink and this is only a layman's (IT Professional) guess. I have tried this with other devices (Win 10 Lenovo Intel WiFi AC laptop, 2013 MBA, 2016 MBP, 2011MBP, Acer Netbook) and results are similar and support the theory but are by no means definitive as I am not being terribly thorough on setup and placement.
But, if you're having the issue, try turning down the 2.4 power a bit and if your device/hardware supports it select AC only and for me, this has resolved most of the issues. Now if Netgear can just sort this all out...
AND BRING BACK the connected devices list that shows what is connected to which satalite.
Have yoou considered connecting the Wink hub via ethernet to either the router or satellite? Just a thought, I'm having the same issue and just happened to think of it, haven't tried it yet, have to move stuff around to do it.
I currently won't use Wink Hub2 with Ethernet. There is an odd bug in the firmware where if the Internet (WAN/ISP) goes down and Wink is connected by ethernet it is not able to use local control of lighting. If it is connected to WiFi it will use local control. This may have been fixed in this past week's firmware update but they don't publish a list of fixes.
Regardless... just using the Wink as the test client because it 1) is temperamental with wifi 2) has big blue flashing light I can see from across the house indicating connection status
