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Invisible Devices

swrtwdrv
Apprentice

Invisible Devices

My iPhone 5c (iOS 10.2)  is invisible when connected to a satellite.  Satelitte status shows something is connected to 5GHz, but the Connected Devices list is empty.  My iPhone does not show up on the Orbi Connected Devices list either.  If I move my iPhone near the Orbi router, it shows up on the Orbi Connected Devices list.

Model: Orbi High-Performance AC3000 Tri-Band WiFi System (RBK50)
Message 1 of 4
swrtwdrv
Apprentice

Re: Invisible Devices

UPDATE

My Orbi router and satellite behave the same way with my wife's iPhone 7 and iPad Mini 4 (both iOS 10.2).  Invisible when on the satellite, visible when on the router.  The satellite indicates the 5GHz band in use and the 2.4GHz band (No Connection).

Message 2 of 4
swrtwdrv
Apprentice

Re: Invisible Devices

UPDATE

My other satellite is exactly the same.  Indicates the 5GHz band in use but no connected devices.  My two garage door openers on the 2.4GHz band are listed tho.

Message 3 of 4
bsholbrook
Apprentice

Re: Invisible Devices

i've posted a full write up on the satelite and router connection information issues.  lots of similar observations.  

Message 4 of 4
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