Reply
smojsak
Aspirant

LED ring solid white

Hi. 

 

I have a solid white light on my Orbi router but my satellites are with solid blue or red then blue. 

I saw some people are having the same issues and said to download new firmware but when I go to the recommended pages to do this there is no download. 

 

I am not a tech person but I need this to work asap. Can anyone help?

Model: RBR50| Orbi AC3000 Tri-band WiFi (Router Only)
Message 1 of 6
FURRYe38
Guru

Re: LED ring solid white

What FW is currently loaded?

 

Wire connect a PC to the router and factory reset the router using the back push pin button. Hold it in until the top led turns on AMBER then let go. Wait for the WHITE led to slowly pulsate, then log in to orbilogin.com using a web browser and walk thru the setup wizard. This time write down all important information for safe keeping later on.

 

For RBR50 model routers you can find FW here:

https://www.netgear.com/support/product/RBR50.aspx

Try a Manual FW load:
https://community.netgear.com/t5/Orbi/Firmware-2-2-1-210-released-as-of-10-3-18/m-p/1647303/highligh...

My Setup (Cable 1Gbps/50Mbps)>CM1200 v2.02.03(LAG Disabled)>RBK853 v3.2.17.12
RBK50 v2.7.2.104(WW) Circle Enabled
Additional NG HW: C7800/CM1100/CAX80/CM2000, Orbi CBK40, R7800, R7960P, EX7500/EX7700, XR450 and WNHDE111
Message 2 of 6
ekhalil
Master

Re: LED ring solid white


@smojsak wrote:

Hi. 

 

I have a solid white light on my Orbi router but my satellites are with solid blue or red then blue. 

 

......

If the Satellites have blue rings then you should be fine. What problems do you see in your network? Can you see your wifi networks and have internet access?

My Setup Internet Fiber ONT 250↓/250↑ISP Telenor | Wifi Router Orbi RBK50 AC3000, Router Mode, Wired Backhaul / Orbi RBK852 AX6000, Router Mode, Wireless Backhaul | Switches Netgear GS208Time Zone CET (Sweden)

Message 3 of 6
smojsak
Aspirant

Re: LED ring solid white

Hi

 

One of the satellites is now moving from blue to red and then to no colour and stays with no colour for most of the time. 

I can see a Orbi network (full signal) to join but I tried now on my laptop it states "Can't join this network"

Any ideas? I am tempted to just send the whole thing back and order a new one or different one entirely.

Message 4 of 6
ekhalil
Master

Re: LED ring solid white


@smojsak wrote:

Hi

 

One of the satellites is now moving from blue to red and then to no colour and stays with no colour for most of the time. 

I can see a Orbi network (full signal) to join but I tried now on my laptop it states "Can't join this network"

Any ideas? I am tempted to just send the whole thing back and order a new one or different one entirely.


- Are you able to login to the Orbi GUI (orbilogin.com)?

- What ISP modem/router are you sung and is it just a modem or is it a router?

- Pleas make sure first that the Router is up and running and you can login to the router, then get the satellites up one by one.

My Setup Internet Fiber ONT 250↓/250↑ISP Telenor | Wifi Router Orbi RBK50 AC3000, Router Mode, Wired Backhaul / Orbi RBK852 AX6000, Router Mode, Wireless Backhaul | Switches Netgear GS208Time Zone CET (Sweden)

Message 5 of 6
FURRYe38
Guru

Re: LED ring solid white

Factory reset this satellite as well using same process as I suggested for router. Then try to re-add it to the router. 


@smojsak wrote:

Hi

 

One of the satellites is now moving from blue to red and then to no colour and stays with no colour for most of the time. 

I can see a Orbi network (full signal) to join but I tried now on my laptop it states "Can't join this network"

Any ideas? I am tempted to just send the whole thing back and order a new one or different one entirely.


 

My Setup (Cable 1Gbps/50Mbps)>CM1200 v2.02.03(LAG Disabled)>RBK853 v3.2.17.12
RBK50 v2.7.2.104(WW) Circle Enabled
Additional NG HW: C7800/CM1100/CAX80/CM2000, Orbi CBK40, R7800, R7960P, EX7500/EX7700, XR450 and WNHDE111
Message 6 of 6
Top Contributors
Discussion stats
  • 5 replies
  • 3414 views
  • 0 kudos
  • 3 in conversation
Announcements