Logging into Orbi IOS app

[Kdq84]

After updating my IPhone to the newest Orbi App I am no longer able to log into my router. Whenever I attempted to log in I get the following absolutely useless error: “An error has occurred. Try again”. Unfortunatly, I started getting this error after my Complementary support has ended. Does anyone have an idea for a solution or should I cut my losses toss the router and buy a product from a company that stands behind their products?

[Chuck_M]

You could help us help you by describing your model of Orbi and firmware version.
What equipment is the Orbi plugged into (make/model)

What mode is your orbi in?  AP or router

[Diplonaut]

Same here! It just says “an error occurred” and I’m locked out!

[FURRYe38]

Please post about this in the Orbi App forum:

https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app

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@Diplonaut wrote:
Same here! It just says “an error occurred” and I’m locked out!

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