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Orbi WiFi 7 RBE973
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Low Download Speeds

veganchef
Follower

Low Download Speeds

I installed the Orbi AC3000 in April 2020 and it has worked fine until recently. I would routinely get 200 Mbps download speeds. Now when I run speed tests on any of our four laptops, we're getting only about 30-40 Mbps. I've rebooted the cable modem and the router + satellite and this has not improved performance. Any idea of what next steps I need to do to get back to the previous performance levels of 200+ Mbps?

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
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Mstrbig
Master

Re: Low Download Speeds

What speed fo you get when you plug directly into the ISP modem/router?

What is the results of a speed test using the Orbi's browser page under advanced, setup, speed test?

Message 2 of 3
FURRYe38
Guru

Re: Low Download Speeds

What Firmware version is currently loaded?

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? 

What are your wired speeds with a wired PC or laptop connected to the RBR?

 

Have the ISP check the signal and line quality UP to the modem. 

Be sure there are no coax cable line splitters in the between the modem and ISP service box. 

Be sure your using good quality RG6 coax cable up to the modem. 

Be sure to power OFF the modem for 1 minute them back ON.

Message 3 of 3
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