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Forum Discussion

jrob513's avatar
jrob513
Follower
Sep 10, 2021

Missing Connected Devices

Has anyone had the issue where some devices that are connected to the network are not showing under the Attached Devices tab?  I have 35 devices showing connected, however there are a couple of devic...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Sep 20, 2021

Has a factory reset and setup from scratch been performed since last FW update?

iFutzy wrote:

Hey there,

 

Exact same situation for me.  Orbi reports an alarmingly small list of attached devices.  When investigating under Access Control I can see the devices reported as not currently connected to the network.  However, I have full control of these "missing" devices through numerous apps. 

No manner of witchcraft seems to have them display correctly through either the ios app or the web interface.


RBR50

RBS50 X 2

RBS20 X1
v2.7.3.22

 

iFutzy's avatar
iFutzy
Initiate
Sep 24, 2021

Sorry... missed this.  Yes I've tried an "as new" set up.  As devices come online some appear, some don't.  All function properly regardless of whether the ORBI console identifies them or not.