Mobile Phone Signal Interference

[Dominich]

Hi,

Ever since I set up my Orbi Wifi mesh system - my Mobile Phone (Samsumg Android) service / phone call clarity has deteriorated. It only happens when I am in the same room as Router (Nighthawke D7000 and the new Orbi system) - and its only started happening since I set up the satelite system? Is it possible the new mesh system intereferes with my mobile reception? 

[FURRYe38 · Accepted solution]

If you set modem mode on the Modem, then power the Modem and Orbi OFF for 1 minute, then back on with the modem. Let it sync. Power ON the RBR. With a wired PC connected to the RBR, check for internet access. If still nothing, I would factory reset the RBR and setup from scratch and walk thru the setup wizard while the modem is in modem mode. The RBR should get connected here. 

[FURRYe38]

No. Completely different frequencies from cell phone frequencies. 

Disable wifi phone all support and see if this helps. 

Is the modem configured for modem only mode? Your modem has wifi and a built in router here as well. It should be configured for modem mode if your going to use the Orbi has your main router and wifi system. 

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@Dominich wrote:

Hi,

Ever since I set up my Orbi Wifi mesh system - my Mobile Phone (Samsumg Android) service / phone call clarity has deteriorated. It only happens when I am in the same room as Router (Nighthawke D7000 and the new Orbi system) - and its only started happening since I set up the satelite system? Is it possible the new mesh system intereferes with my mobile reception? 

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[Dominich]

Hi,

I logged into my Nighthawke Router and switched to "Modem" only - and now I have no intrnet at all. I am currently online via Mobile Phone. Not sure now how to restore so I have internet and use Nighthawk as Modem only?

[FURRYe38 · Accepted solution]

If you set modem mode on the Modem, then power the Modem and Orbi OFF for 1 minute, then back on with the modem. Let it sync. Power ON the RBR. With a wired PC connected to the RBR, check for internet access. If still nothing, I would factory reset the RBR and setup from scratch and walk thru the setup wizard while the modem is in modem mode. The RBR should get connected here. 

[Dominich]

Thanks - this worked in setting Nightawk up purely as a Modem and the Orbi is now the  router. Still have been having phone interference issues (I even connected my old Telstra Modem/Router - and still phones keep breaking up). The other problem now is  - I set up the Orbi Router using my Imac - and now my Lap Top (Windows / Microsfoft)  will not connect to the Orbi newtork? All other devices connect (phones TV, Tablets)  

Error - is "cannot connect to this network". Trying to work that out now?

[FURRYe38]

Good Luck.