What Firmware version is currently loaded? - V2.5.1.16
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? - Charter Communications Model E31T2V1
What is the size of your home? Sq Ft? - 4,000
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
- closer than 30 feet in a direct line, going through wood floor
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz. - 2.4ghz is permanently set at Channel 1.
Any Wifi Neighbors near by? If so, how many? - I live on 3.6 acres so the nearest neighbor is quite a ways away
Try enabling Beamforming and MIMO(MIMO may or may not be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings - just turned beamforming and MIMO on, WMM was already on
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s). - Armor was already disabled, turned off Daisy chain, fast roaming was off, IPv6 was off, set to 40Mhz.
One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M970...
Has a factory reset and setup from scratch been performed since last FW update? - I just bought this Orbi about 2 months ago. I have not performed a factory reset since setting it up.
