My Orbi RBK53 won't turn on

[ss9111]

I haven't been able to turn on my Orbi rbk53 for the past 5 days. The main router is not turning on but the power light at the back is on. I've tried resetting it, but it still doesn't work. Any help would be appreciated!

[michaelkenward]

You have posted your message in the section of this community given over to Mobile Routers, Hotspots & Modems.

Your devices is an Orbi Router. You might get better replies, and find other answers, over in the appropriate section: 

Orbi - NETGEAR Communities

[Blanca_O]

Hi ss9111, 

Please contact support to better isolate the issue for possible hardware problem.

Regards, 
Blanca 
Community Team