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NEST products not visible on RBR850 WiFi when Security is enabled.

brainstewn
Tutor

NEST products not visible on RBR850 WiFi when Security is enabled.

Nest products repeatedly go offline or remain offline. Through troubleshooting I learned that my Nest Products are discoverable by the Orbi network when wireless security is set to NONE. As soon as I enable any of the three WPA options the Nest Hello Doorbell cannot be found and the Nest (and Google Home) phone app say the camera is Offline.  Despite repeated factory resetting and trying to discover the camera it is only found when security is set to none.

 

Thank you in advance for your time and experience.

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FURRYe38
Guru

Re: NEST products not visible on RBR850 WiFi when Security is enabled.

Netgear has set up a community forum specifically for the Orbi AX (WiFi 6) products. Most of the people who watch that forum are more likely to have experience with Orbi AX and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax

Thank you.

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