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Netgear Armor New Subscription

I am trying to activate Netgear Armor trial.  I have updated the Orbi firmware and toggled the remote connection on and off in settings in the Orbi app as described in previous posts.  I have attempted to activate Armor several times and continue to receive a "Failed to Subscribe" message.  What can I do to successfully subscribe?  

Model: CBR40|Orbi AC2200 Tri-band WiFi Cable Modem Router
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Re: Netgear Armor New Subscription

Dear Customer, 

 

You have contacted the German-speaking NETGEAR Community.

 

We are able to support you only in this particular language. If you decide to contact us in German, please rewrite your question and/or describe your issue/problem so everybody can understand and participate if they want.

 

Kind Regards,
DamianM
NETGEAR Community
 

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