- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Netgear Armor is not avalible on Orbi
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Netgear Armor is not avalible on Orbi
Hello everyone:
I have an Orbi RBK53 suit which contains one RBR node and two RBS nodes. I have updated all the firmwares to the latest version and updated the client APP on my mobilephone. But there is not an Armor option on my phone so I cannot use this new feature. Does anyone know the reason?
Thanks!
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Netgear Armor is not avalible on Orbi
On the Orbi app, do you see a "Security" icon? (Maybe you have to scroll down for it to appear?)
I, personally, have no interest in Armor, so I have not activated it. My understanding is that the user has to log in to a Netgear account to activate Armor. When I tap the "Security" icon, it brings me to a login screen (which I cancel out of).
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Netgear Armor is not avalible on Orbi
What FW version is currently loaded?
@windowspace wrote:Hello everyone:
I have an Orbi RBK53 suit which contains one RBR node and two RBS nodes. I have updated all the firmwares to the latest version and updated the client APP on my mobilephone. But there is not an Armor option on my phone so I cannot use this new feature. Does anyone know the reason?
Thanks!
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Netgear Armor is not avalible on Orbi
Hi @windowspace
- May we please know the router firmware version?
- What is the Orbi app version?
- Please describe your network setup.
Regards,
Blanca
Community Team
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Netgear Armor is not avalible on Orbi
Hello:
My Orbi version is V2.3.1.60 and my app version is 2.3.7.6
My network setup is Orbi as a DHCP client to access the Internet.
Thanks.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Netgear Armor is not avalible on Orbi
Hello:
I have tried many times but the app seems running in limitation with few functions.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Netgear Armor is not avalible on Orbi
Hi @windowspace, please make sure that the Orbi is configured as a router and not in AP mode. The Armor feature will only work if the supported device is in router mode.
Dexter
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more