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Netgear Orbi AC3000 Tri-Band Mesh WiFi System RBK50 - Poor network

Dee_Syd
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Netgear Orbi AC3000 Tri-Band Mesh WiFi System RBK50 - Poor network

Hi all,

 

i recentrly purchased RBK50 (ROUTER plus one satellite), I connected router to my Modem (I am using BELONG AUSTRALIA modem which comes with a NBN box). 

 

i was able to connect the router and satellite but the speed has decreased significantly. the internet is good neat the router but satellite is hardly adding any range. i also tried to change the position of satellite but of no use.

 

any one facing issues?

 

also, can I use router as modem instead?

 

thanks and regards 

Message 1 of 3
FURRYe38
Guru

Re: Netgear Orbi AC3000 Tri-Band Mesh WiFi System RBK50 - Poor network

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? 

 

What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite

 

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
https://kb.netgear.com/19668/Link-Rate-and-Transfer-Speed

 

Try enabling Beamforming and MIMO(MIMO may or may not be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

 

Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).

 

One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M970...

 

You can find other speed diagnosis steps in the community faq: https://community.netgear.com/t5/Orbi-AX/Community-FAQ-My-Orbi-speeds-are-slow-inconsistent-and-don-...

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CM2000 Modem | Wifi Router RAXE50 and R8500(v.158) Router Mode | Switches NG GS105/8 | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700, GS308v3

Message 2 of 3
CrimpOn
Sage

Re: Netgear Orbi AC3000 Tri-Band Mesh WiFi System RBK50 - Poor network


@Dee_Syd wrote:

also, can I use router as modem instead?


No, the Orbi is not a "modem". Never.


@Dee_Syd wrote:

(I am using BELONG AUSTRALIA modem which comes with a NBN box). 


It would help to know which of Delong's modems this is (DSL? FTTP?  FTTC?)

I love my Orbi.
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