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Introducing the Orbi 970 Series Mesh System with WiFi 7(BE) technology. For more information visit the NETGEAR Press Room.

Orbi WiFi 7 RBE973
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New Customer needing Customer Support but no number given

Retired_Member
Not applicable

New Customer needing Customer Support but no number given

I'm a new customer (as of yesterday).  Registered my product, which shows in my account as registered with 90-days of full tech support, but I cannot access a phone number or even chat option.  I'm REALLY frustrated and about to return the item if I can't get the tech support to help troubleshoot a problem with connecting it to my Fios Router.  Help please.  Purchased the RBK 22 model.  Please provide a number or way to reach chat.  s/n 59Y1825U006AB

Model: RBK22| Orbi AC2200 Tri-band WiFi System
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st_shaw
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Re: New Customer needing Customer Support but no number given

You need to log into MyNetgear and dig around to contact support for your registered products.

https://www.netgear.com/mynetgear/portal/mySupport.aspx

 

You might be better off posting the details of your issue here and seeing if someone can help.

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